Nathan Brown, Major Property Services

ICS assisted our company to create a compliant HSEQ management system.  They did this using their industry specific cleaning template system which was customised to our company and operations and compliant to ISO 9001:2015, ISO 14001 and AS 4801. Karen Willis was our consultant and she was perfect for both Daniel and I. Karen had a great grasp of what we needed and when we provided the documents we had, Karen was able to marry them up with the new format and make it all consistent. We now have a really great template for everything. Karen was very accommodating and she came to our office, which worked very well for us. The work was all done to a really high standard. We’ve had a really good experience with both Karen and Heather, and we thank them a lot.