Heath Nankervis, Impact Digital

Impact Digital had a HSEQ management system up and running and we needed to perform internal audits, however wanted an external auditor to perform these. We had an internal member of staff who looked after all of the OH&S requirements, however she left the company and we needed someone to fill the gap. The ICS consultant, Paul Lanagan, attends onsite 10 times a year on a monthly basis and performs these audits. He also holds the quarterly management meetings. The current system is now more professional and Paul provides new ideas for improving the system. This was not the case when audits were performed internally. Everything now works well.