North Projects reached out to ICS when we realised we needed to transition to the new version of the ISO 9001 standard in preparation for our recertification audit. Jeff, our ICS consultant, initially did a gap analysis to assess where …

We first contacted Integrated Consulting Solutions as we needed assistance with the development of a Quality, Environmental and OHS Management System for certification to ISO 9001:2008, ISO 14001 and AS 4801. We didn’t know where to start and needed guidance …

Paul Lanagan reviewed our legislative requirements for OHS and EMS and then commenced a gap review of compliance to AS 4801 and ISO 14001. Following this he provided new procedures in relation to the management aspects of the two standards …

We had a management system within the company which was created in 2008. We had picked up a tender for a State wide contract with the RMS Maritime Service. On winning the contract, our client reviewed our management system and …

Our own Quality and Compliance Manager became unwell suddenly and had to take leave. This resulted in us having no one to drive the system. Although we were certified to 9001, the absence of our Quality Manager resulted in some …

Stephen was both knowledgeable and patient. He offered guidance rather than instruction and based on his recommendations, we were able to implement a quality management system and pass certification within 3 months. Stephen’s experience in process excellence was evident. He …